Subquantum Technology

July 2nd, 2009
Vitomir Jovanovic asked:


Regarding previously said, a problem of information note and form of description ,extrovert and inner ,introvert world is based upon existence of information code ,as subject determination basic feature in the moment of “technological “ description ,which is related to certain object, or substantive analytical examination in relation with the same object. What appears to be essential is whether the information evolved from technological advancement or it has been defined by its own existence .For instance, Is the informational capacity ,measured in bytes and regarding technological advancement and subject of research taken randomly, more determinate to analyst rather than to its inventor? Informational determination capacity is proportional to analytical decoding , just as the content of dream is to conscious. Technical measurement ,which is to determinate the subject informational more precisely ,directly affects the informational code reproduction. Informational chain code appears to be essentially divergent in relation to any subject being analysed ; its selfdetermination is unconditional only if out of experimental or any form of perceptive range .The problem resembles subquantum paradox which results in experimental conception –experimenter causes the result of experiment ,while on the grounds of experimental action technical substratum treats its own field of analysis as artificial

Subquantum technology basics

Principles of quantum mechanics are based on the claim that the fundamental entity concerning all interactions in nature is quantum, defined as form of indivisible unit carrying an absolute minimum of energy .In a word,any process of interaction, emission or absorbing of all materials energetic conditions is exclusively possible in form of infinitesimal quantum continuance .According to theoretical implications method , metaphysics and physics matches.

As a subject of research , subquantum level of nature is being realistic ,not only metaphysicist, but also to physicist , regarding theoretical concepts. This aspect of nature excels any range of scientific or any other form of perception .Basic reason is most simple: considering the fact that perception sphere is being modified inside the quantum instance of nature , in order to implement any form of knowledge, it must be based upon quantum “behaviour” of natural interactions. Realization of subquantum instance theoretically implied, although its practical significance or experimental induction are impossible .

Solid form of technological advancement interpretation and the way it emanates from nature ,speaking in terms of idealists, it shapes into a classical model of synthetic explanations, which defines the technological circle as formal, secondary characteristic of individual interactions with nature. Structure of technological image is exclusively based upon domain of interactive, process related, although its peculiarity absolutely can’t possibly be derived from natural substratum. The aspect o technological determination is added to natural domain ,regarding synthetic interaction with nature ,relation between technology and nature is,a s for these concepts of explanation ,immanent,e ssentially impracticable.A possibility stems from shaping, factual ,state which subject reduces from nature influenced by technology.

Specification of technological advancement is concentrated to reducing the practical domain of technical implementation considering the sphere of reality and perceptiveness.Realization ,practicable and technical is in direct connection to expectation of scientific theory principle which proves itself. Technology evolved in just a few decades .Considering the fact that technology raised, for instance, in nineteen forties the size limit was 10-5 milimetres, while nowdays contemporary science moved the limits towards 10-10 meters or 10 -7 milimetres.T his is the domain of very popular nanotechnology .Quantum physics concept in a pretty self-confident way pleads with absolute influence to the real world of subatomic entity of nature ,although the theoretical concept itself, regarding analytical method used for its definition, seems to be very self –destructive and fragile. Subquantum aspect of natural interactions, like absolute foundation of visible and invisible is theoretically and implicitly unpredictable in its adherence, which should be considered as variable; subquant world is not a subject to laws of existing world, so should any discerning reader notice that ,according to conceptual explanations of interactive manifestations, certain processes should be assigned to a cathegory of principles semantics. In a word, It is necessary to find some law in illegal. Such conclusion is a mind’s need, like a compromising relief in a visible defining process, but also a fundamental self-deceit of our own world of phenomena is in mind navigating to functionality exclusively referring to cathegories of relational .Pointing this problem in a theoretical manner of explaining the subatomic, it is inevitable to say that our model of perception points out to specific “behaviour” of invisible world of subatomic level of nature. Related to our concept, this world has its own rules, essentially Imperceptible. It is possible to presume its ” intensity “,inner essential determination ,although, according to its constitution, it is impracticable ,for it is not connected with factual world.

Poetical sentence says: a shape whose appearance exclusively stands for itself , has no appearance at all. This problem is going to be mentioned later on,regarding analysis of multidimensional concept relation and relation of selfhood and the instance of consciousness.

Let’s make an assumption that result of technology advance is ,as mentioned, based upon structural minimization, deeper penetrating the natural infinity, regarding as macro as mini entity, even though the practicality of technical advancement incorporates into substantial minimization, or division of manifesting world .As to this, what is the final result of technological advancement? Provided that subquantum world represents fundamental entity of factual world, is the subquantum world itself a metaresult of technological circle?Being incorporated into the fundamental range of natural, technology would turn the full the circle as non-spreading shape .Its inner substance would excel the result of the very evolution. Speaking of metaphysical poetry, it would be amazed by technology, not by its complexity, but for it excels the semantic of pure determination as a concrete being of practical world .From the starting point, which is originally referring to practical approach to nature , it finds its own realization in substantive influence on absolute entity of - world, to subquantum entity. By this process technology would , closing the evolutionary circle, abandon the originality of physical world. Each form of its prediction or attempt on complementary defining would appear to be unsuccessful. Synthetic form of metaphysical incarnation of technology would strengthen; nevertheless, this analyse intention is not to establish the horizon of its (technological) final revolution as meta-aspect. Subquantum technology should ,by surpasing the applicable value, and regarding qualitative peculiarity towards efficiency within natural complex, make transcendence superior to categorizing. Forms of quantity and quality ,equalizing technological relation and natural ,become completely useless. Assumption of taking initiative action implicates a huge possibility of technological meta determination of natural flow; every interaction, causal relation,any natural manifestation are being modified by subquantum technology. Countless options of nanotechnology in virtual, parallel reality construction appears to be essential regression concerning subquantum technology. Quality proportion would be enormously bigger between these two evolution aspects, than between microprocessor and prehistoric stone axe. Provided that nanotechnological field “resource” is 10-10 meters, the aspect of subquantum might be extensively measurable by theoretical models. Essentially and structurally ,microdimensions of subquantum technology would not be determinate, according to upper definition, and intensity would not follow extension. This final” level “of technology would appear to sphere of perception identical to entering the singularity.To our categories of cognition it seems to be incomprehensible , whereas it could be predicative according to existing theoretical models. Example of singularity,I n this case ,ought to be seen as compromising analogy, although regarding the hypothetical case of final technological revolution ,it would be absolutely incomprehensible. Exceeding the quant limit would mean that technology in multidimensional frame absolutely alters space and time continuum ,even the genealogy concept og Universe would be absolutely changed, although this theoretical implication totally unacceptable in its essence .Finalization of technological evolution understands ontological surpassing the world. Problem appears here, in state section ,on condition that finalization of evolution process understands own starting point transcendence ,sublimated in visible macroplan of nature ,which is fundamental to changing the essential form of existence. In a word, how can a form, defined by technological semantic ,practicable realization ,outdoes own form of existential determination placing itself into the aspect of absolute, subquantum. Metaphysical conflict is in the notion and also in the semantic of subquantum. If this entity himself reperesents the absolute entity of nature, turning the full circle becomes expected. On condition that theoretical models point out to interpreting suitability of subquantum as absolute, subquantum technology would be as far from the result of infinitely successive circle of its own evolution. This problem will be examined synthetically highlighting either the notion multidimensionality and reduction of selfhood later on in the text.

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Small Business and Technology

June 26th, 2009
Luis Luarca asked:


Traditional business management has had to make room for a new facet of business: technology. Through the years traditional business management has had to marry its strategies with the proliferation of technology where every business owner from Starbuck’s to Jim’s Auto has had to incorporate technology into its everyday operations.

The problem is that in the late nineties business believed technology was going to be the solution for every business problem, but it wasn’t until recently that business managers realized that technology will fail if not implemented properly. That is, traditional business management must seamlessly marry itself with technology.

Traditional business management is pretty self-explanatory; it’s managing business through traditional methods that have been used for many years. Traditional business management takes into account all aspects of running a business, large or small. Whether it is a million-dollar company or a billion-dollar company, all companies run the same. Those traditional methods incorporate three aspects of business: sales and marketing strategies, efficient operation and production methods, and manageable finances (SG&A). I believe all businesses should pay attention to these areas of business management.

So, now you have this traditional business model to think of, and you also have to think that the model has incorporated technology. You see, managing a business is not as easy as it sounds, and I know you have never looked at your business in this way before.

Believe it or not, graduate schools teach this stuff and larger companies obviously have the money to pay someone to think of this stuff. But most businesses do make the mistake in believing technology will solve all of their business problems. This is simply not true; technology cannot solve every business problem.

Many large corporations install and implement technology as quickly and arbitrarily as they would a new desk or a new lamp, not taking into consideration the stress new technology places on both business processes and human nature. Humans inherently do not like change, especially at the work place where they might feel as they might lose their job or were not consulted in helping determine which technology is best for their task or function.

Business processes do not like change either as the processes a business must go through to operate are much more complex than people might think. Most technology consultants want to “go live” with their implementation as soon as they can so they can share the praise of a successful launch. What most technology consultants don’t realize is that their eagerness to “sell” the job puts a business in a precarious operational bind.

It only makes sense to understand that as technology can be customized and most business processes cannot, basic technology implementations will hurt a business’ process as opposed to helping.

Some of the technology solutions out there can be very complex and some can be very simple. For example, I recently helped a client realize that developing a method of capturing labor time per phase of each of their projects allowed them to better understand and account for costs associated to labor and materials, per project. This allowed their sales team better cost data related to profit margins required per project. Initially the client was looking to spend money on purchasing one of those electronic card readers that each of his employees would have to swipe as they moved from station to station. We were able to solve his process issue at half the cost of that electronic clock by simply creating a custom process document from Microsoft Excel. The fact that the clock was not customizable would require the business processes to change just to accommodate the clock.

In this case we are trying to convey the importance of understanding your business and its processes before you move into technology. It is less expensive and less burdensome on your business processes. What we accomplished in the case above was that we were able to ‘tweak’ the business processes at will, where had we purchased the clock, we would have been forced to comply with what the clock required, not the business.

In the late nineties the hype of technology and the Internet fueled the belief that plugging technology into your business or developing your business around technology was the best way to run a business. A great example was WebVan and HomeGrocer.

These companies spent over a hundred-million venture capital dollars building the infrastructure that was going to give them the warehouse space to buy food products to fill all the customer orders that were to come via the Internet.

The mistake was that the company put all of its money into the assumption that its idea would work because the American grocery shopper was ready to buy groceries online via state-of-the-art technology. The orders never came.

Actually, the orders did come; the problem was that both companies were in so much debt because they couldn’t generate interests in their business model and they went out of business.

Today, the traditional grocery chains such as Albertson’s and Vons in the western U.S. have capitalized on earlier business models and realized their traditional way of doing business could was a great foundation to build their technology around their current processes.

I had the privilege of touring the WebVan warehouse in Oakland, California. It was impressive. If I remember correctly, it was an 80,000 square foot building equipped with a technologically advanced conveyer belt system worth millions of dollars. It looked like the inside of a United Parcel Service (UPS) warehouse, but much more expensive. For those who have never seen the inside of a UPS warehouse, it is just a bunch of conveyer belts.

Interestingly, about 50 people were milling around the WebVan warehouse; their main task was making sure the computers were pulling the right products and putting them on the conveyer belts. Great operation, but they ran out of money after just a little over a year.

So, what failed here, technology or money? Lack of money failed at WebVan, and lack of money fails almost every business that goes out of business. Lack of money fails business due to lack of business knowledge.

Business owners, make sure that you understand technology and that it can be customized and should be customized to meet your business process requirements. You can see the most successful implementation of technology in companies such as Wal-Mart and Toyota and we can see failures in technology such as WebVan.

We make sure we know how our business operates and what those operations require when making your businesses more efficient and effective. We look at understanding what your business requires before we recommend technology.

In the long run, you’ll spend less and profit more.



Subquantum Technology

June 24th, 2009
Vitomir Jovanovic asked:


Regarding previously said, a problem of information note and form of description ,extrovert and inner ,introvert world is based upon existence of information code ,as subject determination basic feature in the moment of “technological “ description ,which is related to certain object, or substantive analytical examination in relation with the same object. What appears to be essential is whether the information evolved from technological advancement or it has been defined by its own existence .For instance, Is the informational capacity ,measured in bytes and regarding technological advancement and subject of research taken randomly, more determinate to analyst rather than to its inventor? Informational determination capacity is proportional to analytical decoding , just as the content of dream is to conscious. Technical measurement ,which is to determinate the subject informational more precisely ,directly affects the informational code reproduction. Informational chain code appears to be essentially divergent in relation to any subject being analysed ; its selfdetermination is unconditional only if out of experimental or any form of perceptive range .The problem resembles subquantum paradox which results in experimental conception –experimenter causes the result of experiment ,while on the grounds of experimental action technical substratum treats its own field of analysis as artificial

Subquantum technology basics

Principles of quantum mechanics are based on the claim that the fundamental entity concerning all interactions in nature is quantum, defined as form of indivisible unit carrying an absolute minimum of energy .In a word,any process of interaction, emission or absorbing of all materials energetic conditions is exclusively possible in form of infinitesimal quantum continuance .According to theoretical implications method , metaphysics and physics matches.

As a subject of research , subquantum level of nature is being realistic ,not only metaphysicist, but also to physicist , regarding theoretical concepts. This aspect of nature excels any range of scientific or any other form of perception .Basic reason is most simple: considering the fact that perception sphere is being modified inside the quantum instance of nature , in order to implement any form of knowledge, it must be based upon quantum “behaviour” of natural interactions. Realization of subquantum instance theoretically implied, although its practical significance or experimental induction are impossible .

Solid form of technological advancement interpretation and the way it emanates from nature ,speaking in terms of idealists, it shapes into a classical model of synthetic explanations, which defines the technological circle as formal, secondary characteristic of individual interactions with nature. Structure of technological image is exclusively based upon domain of interactive, process related, although its peculiarity absolutely can’t possibly be derived from natural substratum. The aspect o technological determination is added to natural domain ,regarding synthetic interaction with nature ,relation between technology and nature is,a s for these concepts of explanation ,immanent,e ssentially impracticable.A possibility stems from shaping, factual ,state which subject reduces from nature influenced by technology.

Specification of technological advancement is concentrated to reducing the practical domain of technical implementation considering the sphere of reality and perceptiveness.

Realization ,practicable and technical is in direct connection to expectation of scientific theory principle which proves itself. Technology evolved in just a few decades .Considering the fact that technology raised, for instance, in nineteen forties the size limit was 10-5 milimetres, while nowdays contemporary science moved the limits towards 10-10 meters or 10 -7 milimetres.T his is the domain of very popular nanotechnology .Quantum physics concept in a pretty self-confident way pleads with absolute influence to the real world of subatomic entity of nature ,although the theoretical concept itself, regarding analytical method used for its definition, seems to be very self –destructive and fragile. Subquantum aspect of natural interactions, like absolute foundation of visible and invisible is theoretically and implicitly unpredictable in its adherence, which should be considered as variable; subquant world is not a subject to laws of existing world, so should any discerning reader notice that ,according to conceptual explanations of interactive manifestations, certain processes should be assigned to a cathegory of principles semantics. In a word, It is necessary to find some law in illegal. Such conclusion is a mind’s need, like a compromising relief in a visible defining process, but also a fundamental self-deceit of our own world of phenomena is in mind navigating to functionality exclusively referring to cathegories of relational .Pointing this problem in a theoretical manner of explaining the subatomic, it is inevitable to say that our model of perception points out to specific “behaviour” of invisible world of subatomic level of nature. Related to our concept, this world has its own rules, essentially Imperceptible. It is possible to presume its ” intensity “,inner essential determination ,although, according to its constitution, it is impracticable ,for it is not connected with factual world.

Poetical sentence says: a shape whose appearance exclusively stands for itself , has no appearance at all. This problem is going to be mentioned later on,regarding analysis of multidimensional concept relation and relation of selfhood and the instance of consciousness.

Let’s make an assumption that result of technology advance is ,as mentioned, based upon structural minimization, deeper penetrating the natural infinity, regarding as macro as mini entity, even though the practicality of technical advancement incorporates into substantial minimization, or division of manifesting world .As to this, what is the final result of technological advancement? Provided that subquantum world represents fundamental entity of factual world, is the subquantum world itself a metaresult of technological circle?

Being incorporated into the fundamental range of natural, technology would turn the full the circle as non-spreading shape .Its inner substance would excel the result of the very evolution. Speaking of metaphysical poetry, it would be amazed by technology, not by its complexity, but for it excels the semantic of pure determination as a concrete being of practical world .From the starting point, which is originally referring to practical approach to nature , it finds its own realization in substantive influence on absolute entity of - world, to subquantum entity. By this process technology would , closing the evolutionary circle, abandon the originality of physical world. Each form of its prediction or attempt on complementary defining would appear to be unsuccessful. Synthetic form of metaphysical incarnation of technology would strengthen; nevertheless, this analyse intention is not to establish the horizon of its (technological) final revolution as meta-aspect. Subquantum technology should ,by surpasing the applicable value, and regarding qualitative peculiarity towards efficiency within natural complex, make transcendence superior to categorizing. Forms of quantity and quality ,equalizing technological relation and natural ,become completely useless. Assumption of taking initiative action implicates a huge possibility of technological meta determination of natural flow; every interaction, causal relation,any natural manifestation are being modified by subquantum technology. Countless options of nanotechnology in virtual, parallel reality construction appears to be essential regression concerning subquantum technology. Quality proportion would be enormously bigger between these two evolution aspects, than between microprocessor and prehistoric stone axe. Provided that nanotechnological field “resource” is 10-10 meters, the aspect of subquantum might be extensively measurable by theoretical models. Essentially and structurally ,microdimensions of subquantum technology would not be determinate, according to upper definition, and intensity would not follow extension. This final” level “of technology would appear to sphere of perception identical to entering the singularity.To our categories of cognition it seems to be incomprehensible , whereas it could be predicative according to existing theoretical models. Example of singularity,I n this case ,ought to be seen as compromising analogy, although regarding the hypothetical case of final technological revolution ,it would be absolutely incomprehensible. Exceeding the quant limit would mean that technology in multidimensional frame absolutely alters space and time continuum ,even the genealogy concept og Universe would be absolutely changed, although this theoretical implication totally unacceptable in its essence .

Finalization of technological evolution understands ontological surpassing the world. Problem appears here, in state section ,on condition that finalization of evolution process understands own starting point transcendence ,sublimated in visible macroplan of nature ,which is fundamental to changing the essential form of existence. In a word, how can a form, defined by technological semantic ,practicable realization ,outdoes own form of existential determination placing itself into the aspect of absolute, subquantum. Metaphysical conflict is in the notion and also in the semantic of subquantum. If this entity himself reperesents the absolute entity of nature, turning the full circle becomes expected. On condition that theoretical models point out to interpreting suitability of subquantum as absolute, subquantum technology would be as far from the result of infinitely successive circle of its own evolution. This problem will be examined synthetically highlighting either the notion multidimensionality and reduction of selfhood later on in the text.

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Yissum Takes Technology Transfer Services by Storm

May 21st, 2009
Mary Waltrip asked:


Founded in 1964 as a way to encourage the “inventiveness” of the Hebrew University of Jerusalem’s staff, Yissum Research and Development Company seeks to support and encourage research, development and education in their efforts to turn science into commercial products for society. Yissum is charged with the not insignificant task of protecting HU’s inventions, products and technologies. Serving as the Technology Transfer Services for the university, Yissum focuses on the ongoing assessment, protection and commercial optimization of the university’s intellectual property.

In their 40-plus year history, Yissum has perhaps surpassed expectations, with reported annual revenues in excess of $40 million, mostly from royalties, and properties ranging from long-shelf-life tomatoes to treatments for cancer and Alzheimer’s disease, placing the Hebrew University in the world’s top 15 academic institutions as measured by revenues from intellectual property sales.

Protect, Partner, Perform

As the Technology Transfer University for HU, Yissum serves not only to protect the university’s intellectual properties, but also to partner with researchers and worldwide businesses to develop commercial markets, and through licensing, establishing companies, joint ventures and collaborative research, enhance the market value and performance of HU’s discoveries, increasing their availability to a global marketplace.

The arrangement has a track record of success. Hebrew University generates approximately $1 billion in annual sales from products in its IP base and Yissum represents over 250 licensed technologies and 60 spin-off companies. The numbers keep adding up with over 3,000 ongoing research projects, 1,200 researchers, 1,400 registered patents and 5 Nobel laureates, all representing 40% of Israel’s civilian scientific research. The range of intellectual properties includes a diverse mix of industrial and therapeutic areas, including biotechnology, nanotechnology, medical research and technologies, pharmaceuticals, agriculture and nutrition, water and environmental technologies, computer science and software development, homeland security and more.

The seemingly endless supply of promising research projects come from the university’s research base; supported by an annual budget of over $77 million, allowing Yissum to take advantage of Technology Transfer Opportunities by identifying appropriate commercial partners, negotiating license agreements, creating spin-off companies and working closely with local and global commercial partners.

Recent news items focus on the medical arena, with HU’s concept of using cellular technology to send X-rays and other medical diagnostics. The new technology would allow for the use of a smaller, less expensive and easier to use Data Acquisition Device (DAD) at remote patient sites, which would be connected via cell technology with advanced image reconstruction at a central site. The implications are far-reaching and could serve to bring advanced medical technology into areas that otherwise could not afford to have it at their disposal; bringing MRIs, X-Rays and other medical diagnostics into rural and third-world areas.

Technologies Supported

Reading through Yissum’s list of products and companies is like reading a Who’s Who directory of the medical and technological worlds. The lists are full of recognized names, successful products and companies that make headlines on a regular basis.

Products from Yissum include Alzheimer and dementia treatment Exelon, dry-eye treatments Cationorm and LO2A (Lacrycon, Dropyal), ovarian cancer treatment Doxil (Caeylx), UV-protection product UV-Pearls-already adopted by major companies for sunscreens and cosmetics, and a variety of other pharmaceutical products. Oh, remember those long-shelf-life tomatoes? That would thanks to BonTom Vegetable Breeding and Research Group, from HU, of course. Another agricultural product from Yissum and Hazera Genetics is the Ram Onion. On the software side, there is Making Better Career Decisions, an interactive, Internet based career-guidance and information system.

Looking over a partial list of companies shows even more diversity, touching on pharmaceuticals, biotech, agriculture and irrigation, water treatment, software development, safety, nanotechnology, and medical technologies, research, development and devices.

Water treatment technologies like En Gibton Ltd and Treatec 21 Industries Ltd; agricultural endeavors Leafsen Irrigation Systems Ltd, Kovax Ltd-vaccines for the aqua culture world, Avian Tech Ltd, and Ravgalai Ltd-detection of antibiotic residues in milk, meat and food products are just the start of the list. Technology and software development come into play with Ex Libris Ltd-high-performance applications for libraries, Mobileeye Vision Technologies Ltd-with automated, on-board driver assist systems and MusicGenome Inc-a system of identifying musical taste based on artificial intelligence.

Perhaps the heaviest area of development is in the medical and pharmaceutical arenas with a long list of companies researching and developing treatments for cancer-including Algen Pharmaceuticals Inc-basically “tricking” cancer cells into “committing *******.” Other treatment technologies focus on infectious and autoimmune diseases, rheumatoid arthritis and improving the efficacy of vaccines; even delving into the “nutraceutical” field with carriers for nutraceuticals to be incorporated in food systems and cosmetic formulations.

Technology Transfer Services

Yissum serves the Hebrew University, protecting its intellectual properties and moving forward with innovations and technologies into commercial endeavors, ultimately, serving the world community as well as the university through applied chemistry, physics, life science and biotechnologies, water technologies, nanotechnologies, and even veterinary medicine and agricultural technologies. It’s easy to see why Yissum is so highly regarded in the scientific and academic communities and ranks among the top Technology Transfer Services in the world.



The Right it Stuff: Finding and Working With the Best Information Technology Services Partner for your Small Business

May 15th, 2009
Ilene Rosoff asked:


Do you often feel stuck in the computer abyss when it comes to managing your company’s needs for web or information technology services? Businesses with fewer than 50 or 60 employees often find themselves struggling to keep pace with their basic web and computer support services and miss out on effective small business IT solutions.

Without the guidance of an information technology services provider, small businesses can end up wasting time and money on computer support services because they aren’t in touch with the best technology tools and practices for small business IT solutions. Even zero-employee companies can benefit immensely from a computer support services partner who shows them how to standardize their practices, save money with the right hardware or software and develop effective websites.

Putting Out Fires – Who Needs Dedicated Computer Support Services Anyway?

The approach often taken by small organizations when it comes to information technology services is one of putting out fires. No one has time to update the website, the network is cobbled together with wiring strung across the floor, and you’re not sure when the last backup really ran. Then, a hard drive starts going click-click. You call that guy you occasionally use for computer support services, “Joe-I-Fix-Anything-PCs,” to get the computer booting. That’s when to your horror you discover that the tape in the drive since last Tuesday wasn’t really backing up and the click-click is the sickening sound of your QuickBooks data being eaten by the dying hard drive.

There is a Better Way: A Solutions Partner for Web and Information Technology Services

It isn’t that “Joe” can’t spot you some quick computer support services and get you up and running again. It’s the point that the “bargain” hard drive failed without warning, your data wasn’t backed up and you didn’t even have a centralized data management practice to begin with. Wouldn’t it have been great to avoid all the headaches by using best-practice guidelines for business management and making informed purchase decisions? That’s where a good small business IT solutions provider comes in, not only to avoid disaster but to save money. For example QuickBooks could be integrated with your shipping and credit card processing which saves three employees 30 hours a week in order fulfillment. Then you might implement a web solution for online orders which integrates with QuickBooks. A good information technology services partner makes computer support services a value proposition.

Small Business IT Solutions – Hiring a Partner

So what’s the best way to find a great web or information technology services partner to work with and then get the most out of that relationship?

1. Look for a company that specializes in small business IT solutions

Computer support services companies that specialize in small business will be more in tune to your particular needs and challenges. They will understand budgetary constraints for computer support services and the need to use resources very efficiently. Because technology developers and manufacturers are now seeing a large and relatively untapped market of small business customers, there are some terrific tools emerging for small organizations. A technology partner focused on small business IT solutions and information technology services will help your company grow and succeed.

2. Do you need a local information technology services partner?

Not necessarily. If the goal here is to find a provider of information technology services to help you manage your website, make purchase decisions and facilitate projects, it doesn’t have to be local. With sophisticated remote tools and web-based collaboration, many problems and projects can be addressed remotely. The key is to find a good fit. For onsite service such as network installation or hardware swaps, a good solutions partner can identify and schedule local computer support services as needed or works with a nationwide network experts for repairs, rollouts or other onsite computer support service. If the company isn’t local, ask what provisions it has in place for onsite service.

3. Personalized computer support services

One of the stigmas attached to the tech industry and a common complaint about providers of computer support services is lack of personalization. A good provider of information technology services wants to get to know you, your processes and your employees. The staff should ask questions about what your company does and who the key contacts are to gain a feel for your organization’s culture. Likewise, access to the provider’s staff and resources is equally important. The relationship is going to be much more effective when that company has a mandate for personalized service and an open door to communications.

4. Due diligence

Think of hiring a solutions partner for information technology services like you would hiring someone for your staff. Look for a company that is seeking a long-term partnership. Ask for references. Then find out how long the company has been in business, who you will have access to for a problem or project and how the provider charges for its computer support services.

5. Cohesive approach and good facilitation

The partner that you select should want to take a cohesive approach to understanding your business or organization and help you come up with a customized plan for your technology and web needs, be it a long-range strategy or a specific project. The difference between “Joe-I-Fix-Anything-PCs” and a provider of complete information technology services and solutions is someone who can do a good discovery about your organization and its goals, facilitate the project and help bring together providers for the components outside their expertise. Also, a one-stop shop can provide you with benefits. Keeping your hardware and software purchases, web and computer support services together can provide you economies of scale combined with the convenience of single point of support and access to someone who knows your business.

How to Get the Most Out of the Relationship

6. Identify key problems, goals and areas to improve efficiency

Once you partner with a provider of information technology services and solutions, the first and most important step is an analysis of problems. The more you can communicate about your company, current practices and areas to improve, the more effective your solutions partner can be in coming up with a computer support services plan designed to keep things running smoothly, maximize your assets and move your organization forward.

7. Set up best practices

Typically the biggest challenge small organizations face in being successful is getting out of their own way, seeing the big picture and making the changes necessary for improvements to happen. A good small business IT solutions partner can help you set up best practices to get most out of your investment in information technology services. However, making sure those practices are implemented and followed rests squarely on your shoulders, not on those of your computer support services provider.

8. Avoid costly mistakes - Don’t make impulse purchases

Whereas large companies tend to have a formal evaluation and approval process in place for making technology purchases, many smaller organizations make impulse purchases. Let the company you’ve hired for information technology services do its job and provide you its expertise on purchases. If the company resells hardware and software at competitive rates, purchasing from it can be worthwhile. You’ll have a single point of purchase for computer support services, and the company can recommend hardware and software from manufacturers it has partnerships with and expertise on as well. All of that translates to added benefit to you.

9. Choose managed information technology services designed for business

Small organizations have a tendency to operate off the cuff, looking for freebies or grabbing cheap services not really designed for business. This approach to information technology services can come back to bite you. If you want to grow your business, approach your needs for computer support services like a bigger organization would. If your IT partner makes recommendations on computer support services that you think you can find cheaper elsewhere, take a hard look at what you are getting and how it can really benefit your business. Once you weigh all the benefits, you may find the value to your business growth and offerings far outweighs the cost.

10. Can I still do it myself?

Working with a good provider of information technology services doesn’t mean you can’t do anything yourself. In fact, a reputable and innovative IT company should educate you on how to better manage your technology needs and investments. There are still a lot of day-to-day tasks you can and should do within your organization, depending on your skill level, time and desire. The point is to keep your computer support services partner in the loop and use their expertise and input on major technology decisions.

Conclusion

So, what’s in it for you? By partnering with a provider of information technology services, you’ll find a more thought out, comprehensive approach to small business IT solutions that can increase efficiency, save you money, generate revenue, and help your business succeed



Book Review a Companion to American Technology,

May 4th, 2009
Mitra Naeimi asked:


Title of the book, A Companion to American Technology, explains very briefly three points which I am to explain a little more elaborately. First of all, this book is a companion book, therefore we can’t expect many details about the issue, thus this book is a compact, all-inclusive and comprehensive one.

Second, this book has a chronological view to American technology, as it is one of the books of a series which are published by Blackwell about American history such as 19 th century America and, 20th century America. Thus in order to do this important job as well as it is possible , the editor Carroll Pursell, who is chair of history department at Case Western Reserve University ,gathers a group of historians of different fields to write about history of technology in America from the eighteenth century up until the present day .

Hence as the writers are experts in different fields ,this book is the interaction spot of technology with many aspects of American society including environment, science engineering ,government, gender, labor, culture ,art and so on . Therefore articles which are gathered in 435 pages in five parts, including twenty

two chapters ,don’t explain details but they review briefly and comprehensively history of technology and its impact on society ,art ,culture and conversely,

Third and finally as the title concentrates content, this book is about technology, but what the definition of technology in this book is. According to different contributors of this book, technology has different definitions, from airplane and nuclear technology to photography and music. In each section, every contributing author highlights his or her analysis about technology with dates and examples as well as references to a range of different sources.

In particular, different contributors approach technology from a variety of perspectives and emphasize on an array of themes. They explain how necessity of society or creativity of innovator causes innovation ,consequently how technologies shape culture ,and as new technologies don’t have the same effect everywhere, how they have impact on America, what the predominant role that technology has played within the American social context is and finally and simultaneously how culture shapes events even more than technologies .

For instance ,Henry Adams, professor of American art, contributor of chapter twenty one; art and technology, explains about the role of the engineer and how society views technology through art and how technology can actually be considered an art form.

Jeffrey R.Yost who is professor of scientific computing history, explains the role of systems in anything from the development of nuclear technology to the internet; and finally, look beyond scientific discovery to explain technology’s role in creating large systems.

David E .Nye author of many books on technology and American culture explains that how new machines emerge from political and social contexts and can be used for hegemonic ends.

Rebecca Herzig who teaches courses on the history and sociology of science and technology in woman and gender studies, explains that how public toilets

represent an attempt to follow “norms of gender” ,in fact writer examine the results of the intersection of technology and gender .

Nevertheless, this book with an interdisciplinary character is a very useful tool in bringing technology into the process of understanding the history of USA and simultaneously grasp of technology itself.

In better word, Pursell manages to influence readers ‘approach about technology and understand technological progress and development with the examination of past as well as current technological practices,

Consequently ,this well-organized book help readers to realize the material in-depth and encourage them to compare sources and follow twenty two chapters in order to understand different approaches about technology as well as its history in the US.

Thus ,as this book is a professional reference and companion book , is suitable and helpful for American History American Studies and cultural studies students as well as professors in the same area of research , also it can be used as a good textbook. However as it is clearly-written one, it can be useful for others.



Cisco Systems, Microsoft, and the Rewarding Trade of Information Technology

May 4th, 2009
Donald Carroll asked:




My name is Donald Carroll. I am the President and Webmaster of Green Planet Fantasy Theater. How did I get here? I have over ten years of work experience in the field of Information Technology (IT). I also have five years of teaching experience as an instructor in both Microsoft and Cisco technologies as well as other networking technologies such as Novell Netware, Unix, and Linux. I am twice certified by Microsoft as a Microsoft Certified Systems Engineer (MCSE), and twice certified by Cisco Systems as a Cisco Certified Network Associate, or CCNA?

The field of Information Technology has been very good to me and is an excellent trade to get into for those of you looking at entering a career or changing careers. As a former instructor, I can tell you that as a prerequisite you must be at least comfortable with using computers; better if you have a knack for fixing them when they break! Those of you who are very familiar with using, repairing, and even building computers are perfectly cut out for the lucrative field of Information Technology.

The purpose of this article is to help you in getting started on the path towards earning your industry standard certifications in the field of Information Technology while also gaining hands on practical experience with computer networks. I will tell you on the next page exactly what to do if you are interested in entering the field of Information Technology, even if you have no experience whatsoever. In the field of Information Technology, it is often not enough to just earn your certifications as employers generally favor IT professionals with work experience.

I will also share with you more about my own background and how it helped me to enter the field of Information Technology.

In the early 1990’s I was working as an administrative assistant, and as part of my duties I learned how to use a number of different computer programs; common business applications including word editors, spreadsheet programs, and databases. After my stay as an administrative assistant, and while I was seeking new and interesting employment opportunities, I sent away for a PC (Personal Computer) home study course, mostly because it came with a PC! I learned computer hardware, and computer software, including operating systems such as Microsoft DOS and Windows version 3.1. (Learning computer hardware and computer software, including operating systems such as Microsoft Windows XP and Microsoft Windows Vista is the first step in training for a career in Information Technology. I will explain more about this on the next page.)

I was also able to connect to the Internet using a modem; at that time, the only real Internet choices there were was “GopherNet”, and the America Online Network. (“GopherNet”, which is still in existence today, allows you to view folders and files on a remote computer, not web pages. The America Online Network has merely changed over the years.) Besides then connecting to a rather bleak Internet, in comparison with today’s Internet, you could connect to what were called “BBS’s”, or electronic bulletin boards. These “sites” allowed you to chat, play online games, and both upload and download content. ( I would have to check to see if any “BBS’s” are still in existence today!)

In 1997 I relocated to the Silicon Valley (San Jose, California), and I began applying around for administrative assistant positions. One recruiter pointed out that I “had a list of computer skills a mile long” between having learned a number of business applications, and having also completed a two year home study course as a PC Specialist. I was offered a high paying short term contract to provide computer support for employees at NEC Computers. I was basically an apprentice to what I would call a “guru” in terms of computer and computer networking skills.

I also entered college again to earn an Associate of Science/Information Systems Degree. After my contract at NEC Computers ended I applied at Honeywell Automated and Industrial Controls, and I accepted a position as a hardware technician. At this point now in my life I was pursuing a second degree in Information Technology, and working in the field of Information Technology, developing on the job skills critical to become a real expert. (At that time, the field of Information Technology was called Management Information Systems (MIS). Later it was changed to Information Specialist (IS), and today it is known as Information Technology (IT)).

That was the beginning for me. I soon continued on to teach networking technologies, and I accepted senior engineering positions with a number of different companies and corporations. I WAS EARNING WAGES and BENEFITS PACKAGES I HAD NEVER DREAMED OF!!! I essentially climbed the ladder from working as a computer hardware technician to working as an instructor, a network engineer, a senior network engineer, and finally as a consultant! Today I work as a contractor and as a webmaster.

If you would like to enter the field of Information Technology yourself PLEASE CONTINUE READING!!! I have myself graduated over four hundred computer networking students, and I can teach you how to learn computer hardware and software, and computer networking. I will tell you what course books to study and how and what certification tests to prepare for.

The field of Information Technology is not about computer programming, or application development; this field is all about the designing, building, maintaining, troubleshooting and repairing both the computers and the computer networks that companies use to store and use their data. In considering computers, there is the computer hardware; the disk drives, cd-rom drives, memory, motherboard, processors, power supplies, mice, keyboards, and other parts and peripherals. There is also the computer software; namely, the operating system, like Microsoft Windows XP or Microsoft Windows Vista, and computer applications or programs, such as Microsoft Office or Adobe Acrobat Reader.

When one or more computers are connected together to form a computer network they are connected using network devices such as hubs, switches, routers, and other network devices. In the field of Information Technology some IT Specialists prefer to work on computer hardware and computer software, and special computers used in a computer network called network servers. Other IT Specialists prefer to work more with network switches, network routers, and other telephone and telecommunications equipment.

If you would prefer to work with networking devices more than with computer hardware, computer software, and servers, you might want to pursue getting certified as a Cisco Certified Network Associate, or CCNA. (The CCNA certification is either one or two exams; you have a choice of taking it as either one or two exams depending upon your preference.) Your duties as a CCNA would revolve more around configuring and troubleshooting network routers and switches, and working with leased line providers and telecommunications equipment. Cisco Systems also offers other more advanced routing certifications beyond the CCNA, namely the Cisco Certified Network Professional, or CCNP, and the Cisco Certified Internetwork Expert, or CCIE.

If you would prefer to work on computers; installing and fixing computer hardware and computer software, and administering network servers and network databases and applications, you might be interested in pursuing first the A+ certification followed by the Microsoft Certified Systems Engineer, or MCSE certification. (The A+ certification exam is given as either one or two exams; one exam is based on computer hardware and the other exam covers special software known to IT Specialists as operating systems. The Microsoft Certified Systems Engineer, or MCSE, is awarded upon the successful completion of seven individual exams.)

Many IT professionals maintain proficiency in computer hardware, software, network servers, and computer networking devices such as routers and switches. Many employers demand that their IT staff be able to help employees with simple computer problems while also being able to solve complex network problems on network routers, switches, and even firewall systems. Many positions in the field of Information Technology require an A+ certification, an MCSE, and a CCNA. Other positions require only one of these certifications, plus or many any of a number of other industry standard certifications.



Unless you decide to pursue the Cisco Certified Network Associate, or CCNA certification, you will probably want to begin learning the ins and outs of a single computer before studying computer networking technologies. You can purchase the textbooks for the A+ certification, the MCSE certification, and the CCNA certification at almost any book retailer.

Focus first on the A+ exam material before proceeding to the MCSE exam material and/or the CCNA exam material - this is best if you are an absolute novice. It is also a good idea to set up a small computer network at home to practice with - hands on experience with these technologies is essential to success! It is also a good idea to attend a technical school to learn the basics of networking technologies, but you can study and become proficient with these technologies on your own just as well.

With your A+ certification behind you, you can work as a PC technician, or even as a Help Desk Specialist (helping employees with their hardware, software, and basic network problems.) While pursuing your MCSE and or CCNA, you can apply for positions as a junior systems administrator, network administrator, and even a junior network engineer.

Study your exam materials, setup your own home network that you can use to practice on, and by all means try to meet people who work as IT Specialists so that you can learn more about working in the field of Information Technology. Maybe you can spend a day at work with them working for free as an apprentice? (Companies usually do not mind extra help for free!)

Create a sharp resume’ listing your certifications and/or technical school degrees, and your work experience…if you do not have any work experience, try to get some working with an IT Specialist. Though certifications are important, most employers prefer work experience. Some job interviews have a required technical interview where you are tested on your fundamental knowledge and your ability to troubleshoot and resolve computer and computer network problems.

Once you have passed you A+ certification exams you can begin applying to work as a computer technician (hardware and/or software technician.) From there you can continue your studies in networking, earn your MCSE and/or CCNA, CCNP, or CCIE, and become a network engineer, a senior network engineer, a contractor, or even work as a consultant.

Good luck to you…if you have any questions about the field of Information Technology please feel free to contact Donald Carroll at Green Planet Fantasy Theater.

(For more great “how to” articles, plus DVD Movies, Music Collections, PC, XBox, Wii, Sony Playstation and Nintendo Games, Software, E-Books, Audio Books, and Adult *** Material FREE, visit Green Planet Fantasy Theater online at http://ww.myplanetfantasy.com.)



Information Technology Explored as a Corporate Asset

May 1st, 2009
Kh. Atiar Rahman asked:


It is a significant fact that we are in the focal point of a deep-seated change in both technology and its application. Any institutions in our day expect to get more value from their investments in technology. In the “Post dearth era of calculation” the user-friendliness of dispensation power is not a check where cost of platform technology has become a minor factor in selecting among alternatives to build the business solution and as such the constraining factors are the managerial impact of reengineering the business process and the costs and time required for system development. Additionally, the need to re-educate personnel to the compulsory level of expertise can be an extremely expensive scheme. Open systems enable organizations to buy off-the-shelf solutions to business problems. Open systems standards set apart the design in which data is swapped, remote systems are accessed, and services are attracted. The receipt of open systems standards supports the creation of system architectures that can be built from technology components. These standards enable us, as follows:

• To build reusable class libraries to use in object-oriented design and development environments.

• To build functional products those interact with the same data which are bedded on object oriented as well as bedded on full integrity.

• To modify a correspondence at an individual desktop workstation to include data, addressing and graphics input from a word processor, a personal spreadsheet, a workgroup database, and an existing project host relevance to be propelled by electronic mail to someplace in the world.

It is worth mentioning that opposing to the claims of groups variety from the Open Software base to the user consortium Open User Recommended Solutions, open systems are not exclusively systems that conform to OSF UNIX specifications. The client/server model makes the enterprise available at the desk. It provides access to data that the previous architectures did not. Standards have been defined for client-server figuring. If these principles are understood and used, a society can rationally expect to buy solutions today that can grow with their business needs without the constant need to revise the solutions. Architectures based on open systems standards can be implemented throughout the world, as global systems become the norm for large organizations. While a supportable common platform on a global scale is far from standardized, it certainly is becoming much easier to accomplish. From the desktop, enterprise-wide applications are indistinguishable from workgroup and personal applications. Powerful enabling technologies with built-in conformance to open systems standards are evolving rapidly. Examples include object-oriented development, relational and object-oriented databases, multimedia, imaging, expert systems, geographic information systems, voice recognition and voice response, and text management. These technologies provide the opportunity to integrate their generic potential—with the particular necessities of a business—to create a cost-effective and personalized business solution. The client/server model provides the ideal platform with which to integrate these enabling technologies. Well-defined interface standards enable integration of products from several vendors to provide the right application solution. Enterprise systems are those that create and provide a shared information resource for the entire corporation. They do not imply centralized development and control, but they do treat information and technology as corporate resources. Enterprise network management requires all devices and applications in the enterprise computing environment to be visible and managed. This remains a major challenge as organizations move to distributed processing. Standards are defined and are being implemented within the client/server model. Client/server applications give greater viability to worker empowerment in a distributed organization than do today’s host-centered environments.

Prospects are accessible to society and populace who are equipped and capable to compete in the global market and there is no denying the fact that a competitive global economy will ensure obsolescence and obscurity to those who cannot or are unwilling to compete. All organizations must look for ways to demonstrate value. We are in conclusion bearing in mind that an enthusiasm has to rethink upon existing managerial structures and commerce in putting into practice. Organizations are aggressively downsizing even as they try to aggressively expand their revenue base. There is more willingness to continue improvement practices and programs to eliminate redundancy and increase effectiveness. Organizations are becoming market-driven while remaining true to their business vision. To be competitive in a global economy, organizations in developed economies must employ technology to gain the efficiencies necessary to offset their higher labor costs. Reengineering the business process to provide information and decision-making support at points of customer contact reduces the need for layers of decision-making management, improves responsiveness, and enhances customer service. Empowerment means that knowledge and responsibility are available to the employee at the point of customer contact. Empowerment will ensure that product and service problems and opportunities are identified and finalized. Client/server computing is the most effective source for the tools that empower employees with authority and responsibility. The following are some key drivers in organizational philosophy, policies, and practices. Competitiveness is forcing organizations to find new ways to manage their business, despite fewer personnel, more outsourcing, a market-driven orientation, and rapid product obsolescence. Technology can be the enabler of organizational nimbleness. To survive and prosper in a world where trade barriers are being eliminated, organizations must look for partnerships and processes that are not restrained by artificial borders. Quality, cost, product differentiation, and service are the new marketing priorities. Our information systems must support these priorities.

Contesting demands that information systems organizations justify their costs and it is evident that business are in the way to question the return on their existing investments and as such Centralized IS an operation in particular are under the microscope. Manufactured goods obsolescence has never been so vital a factor. Purchasers have more options and are more demanding. Technology must enable organizations to anticipate demand and meet it. Quality and flexibility require decisions to be made by individuals who are in touch with the customer. Many organizations are eliminating layers of middle management. Technology must provide the necessary information and support to this new structure. If a business is run from its distributed locations, the technology supporting these units must be as reliable as the existing central systems. Technology for remote management of the distributed technology is essential in order to use scarce expertise appropriately and to reduce costs. Each individual must have access to all information he or she has a “need and right” to access, without regard to where it is collected, determined, or located. We can use technology today to provide this “single-system image” of information at the desk, whatever the technology used to create it. Standardization has introduced many new suppliers and has dramatically reduced costs. Competition is driving innovation. Organizations must use architectures that take advantage of cost-effective offerings as they appear. Desktop workstations now provide the power and mainframe capacity that mainframes did only a few years ago. The challenge is to effectively use this power and capacity to create solutions to real business problems. Downsizing and empowerment require that the workgroup have access to information and work collectively. Decisions are being made in the workplace, not in the head office. Standards and new technologies enable workstation users to access information and systems without regard to location. Remote network management enables experts to provide support and central, system-like reliability to distributed systems. However, distributed systems are not transparent. Data access across a network often has unpredictable result sets; therefore, performance on existing networks is often inadequate, requiring a retooling of the existing network infrastructure to support the new data access environment.

Standards enable many new vendors to enter the market. With a common platform target, every product has the entire marketplace as a potential customer. With the high rate of introduction of products, it is certain that organizations will have to deal with multiple vendors. Only through a commitment to standards-based technology will the heterogeneous multiple vendor environment effectively service the buyer. Workstation power, workgroup empowerment, preservation of existing investments, remote network management, and market-driven business are the forces creating the need for client/server computing. The technology is here; what is missing is the expertise to effectively apply it. Organizational pressures to demonstrate value apply as much to the information systems functions as to any other element or operating unit of the business. This is a special challenge because most IS organizations have not previously experienced strong financial constraints, nor have they been measured for success using the same business justification “yardstick” as other value-creating units within the business enterprise. IS has not been under the microscope to prove that the role it plays truly adds value to the overall organization. In today’s world, organizations that cannot be seen to add value are either eliminated or outsourced. It has been found out on a survey that about 1000 companies, on average, spend 90 percent of IS dollars maintaining existing systems. Major business benefits, however, are available only from “new” systems. Dramatic reductions in the cost of technology help cost justify many systems. Organizations that adapt faster than their competitors demonstrate value and become the leaders in their marketplace. Products and services command a premium price when these organizations are “early to market.” As they become commodities, they attract only commodity prices. This is true of both commercial organizations wishing to be competitive in the market with their products and of service organizations wishing to demonstrate value within their department or government sector. “It only took God seven days to create the world because he didn’t have an existing environment to deal with.”3 Billions of dollars have been invested in corporate computing infrastructure and training. This investment must be fully used. Successful client/server solutions integrate with the existing applications and provide a gradual migration to the new platforms and business models.

To meet the goals of the 1990s, organizations are downsizing and eliminating middle-management positions. They want to transfer responsibility to empower the person closest to the customer to make decisions. Historically, computer systems have imposed the burden of data collection and maintenance on the front-line work force but have husbanded information in the head office to support decision making by middle management. Information must be made available to the data creators and maintainers by providing the connectivity and distributed management of enterprise databases and applications. The technology of client/server computing will support the movement of information processing to the direct creators and users of information. OLTP applications traditionally have been used in insurance, financial, government, and sales-related organizations. These applications are characterized by their need for highly reliable platforms that guarantee that transactions will be handled correctly, no data will be lost, and response times will be extremely low, and only authorized users will have access to an application. The IS industry understands OLTP in the traditional mainframe-centered platforms but not in the distributed client/server platforms. Organizations do (and will continue) to rely on technology to drive business. Much of the IS industry does not yet understand how to build mission-critical applications on client/server platforms. As organizations move to employee empowerment and workgroup computing, the desktop becomes the critical technology element running the business. Client/server applications and platforms must provide mainframe levels of reliability. Executive information systems provide a single-screen view of “how well we are doing” by comparing the mass of details contained in their current and historical enterprise databases with information obtained from outside sources about the economy and competition. As organizations enter into corporation with their customers and suppliers, the need to integrate with external systems becomes essential in order to capture the necessary information for an effective EIS. Organizations want to use the EIS data to make strategic decisions. The DSS should provide “what if” analyses to project the results of these decisions. Managers define expectations, and the local processing capability generates decision alerts when reality does not conform. This is the DSS of the client/server model. Information is now recognized as a corporate resource. To be truly effective, organizations must collect data at the source and distribute it, according to the requirements of “need and right to access,” throughout the organization. Workgroups will select the platforms that best meet their needs, and these platforms must integrate to support the enterprise solution. Systems built around open systems standards are essential for cost-effective integration. Los Angeles County issued a request for information stating simply that its goal was “to implement and operate a modern telecommunications network that creates a seamless utility for all County telecommunications applications from desktop to desktop. The United States government has initiated a project—the National Information Interchange that has the simple objective of “making the intellectual property of the United States available to all with a need and right to access.

“Computers will become a truly useful part of our society only when they are linked by an infrastructure like the highway system and the electric power grid, creating a new kind of free market for information services. The feature that makes the highway and electric power grids truly useful is their pervasiveness. Every home and office has ready access to these services; thus, they are used—without thought—in the normal course of living and working. This pervasive accessibility has emerged largely because of the adoption of standards for interconnection. If there were no standards for driving, imagine the confusion and danger. What if every wall plug were a different shape, or the power available on every plug were random? If using a service requires too much thought and attention, that service cannot become a default part of our living and working environment. “Imagine the United States without its highways. Our millions of cars, buses, and trucks driven in our own backyards and neighborhood parking lots, with occasional forays by the daring few along uncharted, unpredictable, and treacherous dirt roads, full of unspeakable terrors.”7 The parking lot analogy illustrated in Figure 1.1 represents the current information-processing environment in most organizations. It is easy and transparent to locate and use information on a local area network (LAN), but information located on another LAN is almost inaccessible. End-user access to enterprise data often is unavailable except for predefined information requests. Although computers—from mainframes to PCs—are numerous, powerful, flexible, and widely used, they are still used in relative isolation. When they communicate, they usually do so ineffectively, through arcane and arbitrary procedures. Information comes with many faces. As shown in Figure 1.2, it can take the form of text, drawings, music, speech, photographs, stock prices, invoices, software, live video, and many other entities. Yet once information is computerized, it becomes a deceptively uniform sequence of ones and zeros. The underlying infrastructure must be flexible in the way it transports these ones and zeros. To be truly effective besides routing these binaries to their destinations the infrastructure must be able to carry binaries with varying degrees of speed, accuracy, and security to accommodate different computer capabilities and needs.

Because computers are manufactured and sold by vendors with differing views on the most effective technology, they do not share common implementation concepts. Transporting ones and zeros around, however flexibly, isn’t enough. Computers based on different technologies cannot comprehend each other’s ones and zeros any more than people comprehend foreign languages. We therefore need to endow our IS organizations with a set of widely understood common information interchange conventions. Moreover, these conventions must be based on concepts that make life easier for humans, rather than for computer servants. Finally, the truly useful infrastructure must be equipped with “common servers”—computers that provide a few basic information services of wide interest, such as computerized white and yellow pages.

Technological innovation proceeds at a pace that challenges the human mind to understand how to take advantage of its capabilities. Electronic information management, technological innovation in the personal computer, high-speed electronic communication, and digital encoding of information provide new opportunities for enhanced services at lower cost. Personal computers can provide services directly to people who have minimal computer experience. They provide low-cost, high-performance computing engines at the site that the individual lives, works, or accesses the service—regardless of where the information is physically stored. Standards for user interface, data access, and intercrosses communications have been defined for the personal computer and are being adopted by a majority of the vendor community. There is no reason to accept solutions that do not conform to the accepted standards. Most large organizations today use a heterogeneous collection of hardware, software, and connectivity technologies. There is considerable momentum toward increased use of technology from multiple vendors. This trend leads to an increasingly heterogeneous environment for users and developers of computer systems. Users are interested in the business functionality, not the technology. Developers rarely are interested in more than a subset of the technology. The concept of the single-system image says that you can build systems that provide transparency of the technology platform to the user and—at the largest extent possible—to the developer. Developers will need sufficient knowledge of the syntax used to solve the business problem, but will need little or no knowledge of the underlying technology infrastructure. Hardware platforms, operating systems, database engines, and communications protocols are necessary technological components of any computer solution, but they should provide services—not create obstacles to getting the job done. Services should be masked; that is, they should be provided in a natural manner without requiring the user to make unnatural gyrations to invoke them. Only by masking these services and by using standard interfaces can we hope to develop systems quickly and economically. At the same time, masking (known as encapsulation in object-oriented programming) and standard interfaces preserve the ability to change the underlying technology without affecting the application. There is value in restricting imagination when you build system architectures. Systems development is not an art; it is an engineering discipline that can be learned and used. Systems can be built on the foundations established by previous projects.

Within the single-system image environment, a business system user is totally unaware of where data is stored, how the client and server processors work, and what networking is involved in gaining connectivity. Every application that the user accesses provides a common “look and feel.” Help is provided in the same way by every application. Errors are presented and resolved in the same way by every application. Access is provided through a standard security procedure for every application. Each user has access to all services for which he or she has a need and a right to access.

• The security layer is invisible to the authorized and impenetrable to the unauthorized.

• Navigation from function to function and application to application is provided in the same way in every system. New applications can be added with minimal training, because the standard functions work in the same way, and only the new business functions need be learned. It is not necessary to go to “boot camp for basic training” prior to using each new application. Basic training is a one-time effort because the basics do not change.

The complexity of a heterogeneous computing platform will result in many interfaces at both the logical and physical level. Organizations evolve from one platform to another as the industry changes, as new technologies evolve that are more cost effective, and as acquisitions and mergers introduce other installed platforms. All these advances must be accommodated. There is complexity and risk when attempting to interoperate among technologies from many vendors. It is necessary to engage in “proof of concept” testing to distinguish the marketing version of products and architectures from the delivered version. Many organizations use a test lab concept called technology competency centers to do this “proof of concept.” The TCC concept provides a local, small-scale model of all the technologies involved in a potential single-system, interoperable image. Installing a proposed solution using a TCC is a low-cost means of ensuring that the solution is viable. These labs enable rapid installation of the proposed solution into a proven environment. They eliminate the need to set up from scratch all the components that are necessary to support the unique part of a new application. Organizations—Merrill Lynch, Health Canada, SHL System house, BSG Corporation, Microsoft, and many others—use such labs to do sanity checks on new technologies. The rapid changes in technology capability dictate that such a resource be available to validate new products. The single-system image is best implemented through the client/server model.. Our experience confirms that client/server computing can provide the enterprise to the desktop. Because the desktop computer is the user’s view into the enterprise, there is no better way to guarantee a single image than to start at the desktop. Unfortunately, it often seems as if the number of definitions of client/server computing depends on how many organizations you survey, whether they’re hardware and software vendors, integrators, or IS groups. Each has a vested interest in a definition that makes its particular product or service an indispensable component. Throughout this book, the following definitions will be used consistently:

• Client: A client is a single-user workstation that provides presentation services and the appropriate computing, connectivity, and database services and interfaces relevant to the business need.

• Server: A server is one or more multi-user processors with shared memory providing computing, connectivity, and database services and interfaces relevant to the business need.

Client/server computing is an environment that satisfies the business need by appropriately allocating the application processing between the client and the server processors. The client requests services from the server; the server processes the request and returns the result to the client. The communications mechanism is a message passing interposes communication (IPC) that enables (but does not require) distributed placement of the client and server processes. Client/server is a software model of computing, not a hardware definition. This definition makes client/server a rather generic model and fits what is known in the industry as “cooperative processing” or “peer-to-peer.” Because the client/server environment is typically heterogeneous, the hardware platform and operating system of the client and server are not usually the same. In such cases, the communications mechanism may be further extended through a well-defined set of standard application program interfaces (APIs) and remote procedure calls. The modern diagram representing the client/server model was probably first popularized by Sybase. Figure 1.4 illustrates the single-system image vision. A client-user relies on the desktop workstation for all computing needs. Whether the application runs totally on the desktop or uses services provided by one or more servers—be they powerful PCs or mainframes—is irrelevant. Effective client/server computing will be fundamentally platform-independent. The user of an application wants the business functionality it provides; the computing platform provides access to this business functionality. There is no benefit, yet considerable risk, in exposing this platform to its user. Changes in platform and underlying technology should be transparent to the user. Training costs, business processing delays and errors, staff frustration, and staff turnover result from the confusion generated by changes in environments where the user is sensitive to the technology platform.

It is easily demonstrated that systems built with transparency to the technology, for all users, offer the highest probability of solid ongoing return for the technology investment. It is equally demonstrable that if developers become aware of the target platform, development will be bound to that platform. Developers will use special features, tricks, and syntax found only in the specific development platform. Tools, which isolate developers from the specifics of any single platform, assist developers in writing transparent, portable applications. These tools must be available for each of the three essential components in any application: data access, processing, and interfaces. Data access includes the graphical user interface (GUI) and stored data access. Processing includes the business logic. Interfaces link services with other applications. This simple model, reflected in Figure 1.5, should be kept in mind when following the evolution to client/server computing. The use of technology layers provides this application development isolation. These layers isolate the characteristics of the technology at each level from the layer above and below. This layering is fundamental to the development of applications in the client/server model. The rapid rate of change in these technologies and the lack of experience with the “best” solutions implies that we must isolate specific technologies from each other. This book will continue to emphasize and expand on the concept of a systems development environment (SDE) as a way to achieve this isolation. Developer tools are by far the most visible. Most developers need to know only the syntax of these tools to express the business problem in a format acceptable to the technology platform. With the increasing involvement of minicomputer professionals, as technology users and application assemblers, technology isolation is even more important. Very few—perhaps none—of an organization’s application development staff needs to be aware of the hardware, system software, specific database engines, specific communications products, or specific presentation services products. These are invoked through the APIs message passing, and generated by tools or by a few technical specialists. As you will see in Chapter 6, the development of an application architecture supported by a technical architecture and systems development environment is the key to achieving this platform independence and ultimately to developing successful client/server applications.

As organizations increase the use of personal productivity tools, workstations become widely installed. The need to protect desktop real estate requires that host terminal capabilities be provided by the single workstation. It soon becomes evident that the power of the workstation is not being tapped and application processing migrates to the desktop. Once most users are connected from their workstation desktop to the applications and data at the host mainframe or minicomputer, there is significant cost benefit in offloading processing to these powerful workstations. The first applications tend to be data capture and edit. These simplify—but still use—the transaction expected by an already existing host application. If the workstation is to become truly integrated with the application, reengineering of the business process will be necessary. Accounting functions and many customer service applications are easily offloaded in this manner. Thus, workgroup and departmental processing is done at the LAN level, with host involvement for enterprise-wide data and enforcement of interdepartmental business rules. In this “dumb” terminal (IBM uses the euphemism nonprogrammable to describe its 327x devices) emulation environment, all application logic resides in the minicomputer, mainframe, or workstation. Clearly a $5000 or less desktop workstation is capable of much more than the character display provided by a $500 terminal. In the client/server model, the low-cost processing power of the workstation will replace host processing, and the application logic will be divided appropriately among the platforms. As previously noted, this distribution of function and data is transparent to the user and application developer.

The mainframe-centric model uses the presentation capabilities of the workstation to front-end existing applications. The character mode interface is remapped by products such as Easel and Mozart. The same data is displayed or entered through the use of pull-down lists, scrollable fields, check boxes, and buttons; the user interface is easy to use, and information is presented more clearly. In this mainframe-centric model, mainframe applications continue to run unmodified, because the existing terminal data stream is processed by the workstation-based communications API. This protects the investment in existing applications while improving performance and reducing costs. Character mode applications, usually driven from a block mode screen, attempt to display as much data as possible in order to reduce the number of transmissions required to complete a function. Dumb terminals impose limitations on the user interface including fixed length fields, fixed length lists, crowded screens, single or limited character fonts, limited or no graphics icons, and limited windowing for multiple application display. In addition, the fixed layout of the screen makes it difficult to support the display of conditionally derived information. In contrast, the workstation GUI provides facilities to build the screen dynamically. This enables screens to be built with a variable format based conditionally on the data values of specific fields. Variable length fields can be scrollable, and lists of fields can have a scrollable number of rows. This enables a much larger virtual screen to be used with no additional data communicated between the client workstation and server. Windowing can be used to pull up additional information such as help text, valid value lists, and error messages without losing the original screen contents. The more robust GUI facilities of the workstation enable the user to navigate easily around the screen. Additional information can be encapsulated by varying the display’s colors, fonts, graphics icons, scrollable lists, pull-down lists, and option boxes. Option lists can be provided to enable users to quickly select input values. Help can be provided, based on the context and the cursor location, using the same pull-down list facilities. Although it is a limited use of client/server computing capability, a GUI front end to an existing application is frequently the first client/server-like application implemented by organizations familiar with the host mainframe and dumb-terminal approach. The GUI preserves the existing investment while providing the benefits of ease of use associated with a GUI. It is possible to provide dramatic and functionally rich changes to the user interface without host application change.

The next logical step is the provision of some edit and processing logic executing at the desktop workstation. This additional logic can be added without requiring changes in the host application and may reduce the host transaction rate by sending up only valid transactions. With minimal changes to the host application, network traffic can be reduced and performance can be improved by using the workstation’s processing power to encode the data stream into a compressed form. A more interactive user interface can be provided with built-in, context-sensitive help, and extensive prompting and user interfaces that are sensitive to the users’ level of expertise. These options can be added through the use of workstation processing power. These capabilities enable users to operate an existing system with less intensive training and may even provide the opportunity for public access to the applications. Electronic data interchange (EDI) is an example of this front-end processing. EDI enables organizations to communicate electronically with their suppliers or customers. Frequently, these systems provide the workstation front end to deal with the EDI link but continue to work with the existing back-end host system applications. Messages are reformatted and responses are handled by the EDI client, but application processing is done by the existing application server. Productivity may be enhanced significantly by capturing information at the source and making it available to all authorized users. Typically, if users employ a multipart form for data capture, the form data is entered into multiple systems. Capturing this information once to a server in a client/server application, and reusing the data for several client applications can reduce errors, lower data entry costs, and speed up the availability of this information.

There is no delay while the forms are passed around the organization. This is usually a better technique than forms imaging technology in which the forms are created and distributed internally in an organization. The use of workflow-management technology and techniques, in conjunction with imaging technology, is an effective way of handling this process when forms are filled out by a person who is physically remote from the organization. Intelligent Character Recognition (ICR) technology can be an extremely effective way to automate the capture of data from a form, without the need to key. Current experience with this technique shows accuracy rates greater than 99.5 percent for typed forms and greater than 98.5 percent for handwritten forms.

Rightsizing and rationalizing are strategies used with the client/server model to take advantage of the lower cost of workstation technology. Rightsizing and upsizing may involve the addition of more diverse or more powerful computing resources to an enterprise computing environment. The benefits of rightsizing are reduction in cost and/or increased functionality, performance, and flexibility in the applications of the enterprise. Significant cost savings usually are obtained from a resulting reduction in employee, hardware, software, and maintenance expenses. Additional savings typically accrue from the improved effectiveness of the user community using client/server technology. Eliminating middle layers of management implies empowerment to the first level of management with the decision-making authority for the whole job. Information provided at the desktop by networked PCs and workstations integrated with existing host (such as mainframe and minicomputer) applications is necessary to facilitate this empowerment. These desktop-host integrated systems house the information required to make decisions quickly. To be effective, the desktop workstation must provide access to this information as part of the normal business practice. Architects and developers must work closely with business decision makers to ensure that new applications and systems are designed to be integrated with effective business processes. Much of the cause of poor return on technology investment is attributable to a lack of understanding by the designers of the day-to-day business impact of their solutions. Downsizing information systems is more than an attempt to use cheaper workstation technologies to replace existing mainframes and minicomputers in use. Although some benefit is obtained by this approach, greater benefit is obtained by reengineering the business processes to really use the capabilities of the desktop environment. Systems solutions are effective only when they are seen by the actual user to add value to the business process. Client/server technology implemented on low-cost standard hardware will drive downsizing. Client/server computing makes the desktop the users’ enterprise. As we move from the machine-centered era of computing into the workgroup era, the desktop workstation is empowering the business user to regain ownership of his or her information resource. Client/server computing combines the best of the old with the new—the reliable multi-user access to shared data and resources with the intuitive, powerful desktop workstation.

In view of the above it is evident that object-oriented development concepts are embodied in the use of an SDE created for an organization from an architecturally selected set of tools. The SDE provides more effective development and maintenance than companies have experienced with traditional host-based approaches. Client/server computing is open computing. Mix and match is the rule. Development tools and development environments must be created with both openness and standards in mind. Mainframe applications rarely can be downsized—without modifications—to a workstation environment. Modifications can be minor, wherein tools are used to port existing mainframe source code—or major, wherein the applications are rewritten using completely new tools. In porting, native COBOL compilers, functional file systems, and emulators for DB2, IMS DB/DC, and CICS are available for workstations. In rewriting, there is a broad array of tools ranging from PowerBuilder, Visual Basic, and Access, to larger scale tools such as Forte and Dynasty. Micro Focus has added an Object Oriented (OO) option to its workbench to facilitate the creation of reusable components. The OO option supports integration with applications developed under Smalltalk/V PM. IBM’s CICS for OS/2, OS400, RS6000, and HP/UX products enable developers to directly port applications using standard CICS call interfaces from the mainframe to the workstation. These applications can then run under OS/2, AIX, OS400, HP/UX, or MVS/VSE without modification. This promises to enable developers to create applications for execution in the CICS MVS environment and later to port them to these other environments without modification. Conversely, applications can be designed and built for such environments and subsequently ported to MVS (if this is a logical move). Organizations envisioning such a migration should ensure that their SDE incorporates standards that are consistent for all of these platforms.

These harvests, pooled with the economical processing power available on the workstation, make the workstation Local Area Network an ideal expansion and maintenance environment for existing host processors. When an organization views mainframe or minicomputer resources as real dollars, developers can usually justify offloading the development in only three to six months. Explorers can be effective only when a proper systems development environment is put in place and provided with a suite of tools offering the host capabilities plus enhanced connectivity. Workstation operating systems are still more primitive than the existing host server MVS, VMS, or UNIX operating systems. Therefore, appropriate standards and procedures must be put in place to coordinate shared development. The workstation environment will change. Only projects built with common standards and procedures will be resilient enough to remain viable in the new environment.

The major reserves come up to from new projects that can create apposite values at the initiate and do all development using the workstation LAN environment. It is possible to retrofit standards to an existing environment and establish a workstation with a LAN-based maintenance environment. The benefits are less because retrofitting the standards creates some costs. However, these costs are justified when the application is scheduled to undergo significant maintenance or if the application is very critical and there is a desire to reduce the error rate created by changes. The discipline associated with the movement toward client/server-based development, and the transfer of code between the host and client/server will almost certainly result in better testing and fewer errors. The testing facilities and usability of the workstation will make the developer and tester more effective and therefore more accurate. Business processes use database, communications, and application services. In an ideal world, we pick the best servers available to provide these services, thereby enabling our organizations to enjoy the maximum benefit that current technology provides. Real-world developers’ make compromises around the existing technology, existing application products, training investments, product support, and a myriad other factors. Key to the success of full client/server applications is selecting an appropriate application and technical architecture for the organization. Once the technical architecture is defined, the tools are known.

The ultimate pace is to accomplish an SDE to categorize the principles desirable to use the tools in actual fact. This SDE is the collection of hardware, software, standards, standard procedures, interfaces, and training built up to support the organization’s particular needs. Many construction projects fail because their developers assume that a person with a toolbox full of carpenter’s tools is a capable builder.

In view of the above, it is evident that in order to be a successful planner, a person needs  be trained to build according to standards. The creation of standards to define interfaces to the sewerage, water, electrical utilities, road, school, and community systems is essential for successful, cost-effective building. We do not expect a carpenter to design such interfaces individually for every building. Rather, pragmatism discourages imagination in this regard. By reusing the models previously built to accomplish integration, we all benefit from cost and risk reduction. Suffice it to say that the preamble of a whole new generation of Object oriented Technology based on tools for client/server development demands that proper standards can be put in place to support shared development, reusable code, interfaces to existing systems, security, error handling, and an organizational standard “gaze and think.” As with any new technology, there will be changes. Developers can build application systems closely tied to today’s technology or use an SDE and promote applications that can progress along with the expertise podium.